Privacy Policy

1. Who We Are

philpower ("we," "us," "our") is an online gaming platform accessible at philpower.club, serving Filipino players across the Philippines — from Metro Manila and Makati to Cebu, Davao, Quezon City, and beyond. For the purposes of the Data Privacy Act of 2012, philpower acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes in connection with your use of the platform.

By registering an account with philpower or using any part of our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein.

2. Personal Data We Collect

philpower collects only the personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of data we may collect include:

3. How We Collect Your Data

philpower collects personal data through the following means:

• Direct collection: Information you provide when registering a philpower account, completing KYC verification, submitting a withdrawal request, or contacting customer support.
• Automated collection: Technical and usage data collected automatically when you access and use the philpower platform, including through cookies, log files, and device identifiers.
• Third-party sources: Identity verification agencies or payment processors that provide confirmation of your identity or financial details in the course of KYC or payment processing, as permitted by applicable law.

4. How We Use Your Personal Data

philpower uses personal data only for purposes that are compatible with the reason it was collected. Specifically, we use your data to:

• Create and manage your philpower account and verify your identity.
• Process deposits, withdrawals, and financial transactions via GCash, PayMaya, and partner banks.
• Comply with Know Your Customer (KYC) and anti-money laundering (AML) obligations under Philippine law.
• Deliver customer support and respond to account queries from Filipino players.
• Enforce our Terms & Conditions and protect the integrity of the philpower platform.
• Monitor gaming activity for responsible gaming purposes, including detecting signs of problem gambling and applying self-exclusion restrictions.
• Detect and prevent fraud, account abuse, and unauthorized access.
• Send you account-related communications, including transaction confirmations and security alerts. Marketing communications are only sent with your consent and you may opt out at any time.
• Improve and optimize the philpower platform based on aggregated, anonymized usage data.
• Comply with any lawful request from Philippine regulatory or law enforcement authorities.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, philpower processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfill the agreement between you and philpower when you register an account and use our services.
• Legal obligation: Processing required to comply with applicable Philippine laws, including KYC, AML, and gaming regulatory requirements.
• Consent: Where you have provided explicit consent, for example for receiving marketing communications from philpower.
• Legitimate interests: Processing necessary for fraud detection, platform security, and responsible gaming monitoring, where these interests do not override your fundamental privacy rights.

6. Data Sharing and Disclosure

philpower does not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment partners receive only the financial data necessary to process your transactions.
• KYC and identity verification providers: Third-party verification services that assist philpower in confirming the identity and eligibility of players as required by Philippine regulations.
• Technology and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers engaged by philpower under data processing agreements that require equivalent privacy protections.
• Regulatory and law enforcement authorities: philpower will disclose personal data to the appropriate Philippine authorities (including AMLC, NPC, or gaming regulators) where required by law or valid legal process.
• Corporate transactions: In the event of a merger, acquisition, or sale of all or part of philpower's business, personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties that receive personal data from philpower are contractually required to maintain its confidentiality and security, and to use it only for the specific purpose for which it was shared.

7. Cookies and Tracking Technologies

philpower uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies used include:

• Essential cookies: Required for the philpower platform to function, including maintaining your login session and processing in-game transactions. These cannot be disabled.
• Performance cookies: Collect anonymized data about how players use the philpower platform to help us improve performance and usability.
• Preference cookies: Remember your settings and preferences to provide a more personalized philpower experience on return visits.

You may manage non-essential cookies through your browser settings. Disabling essential cookies will impair your ability to use certain features of philpower. philpower does not use third-party advertising cookies.

8. Data Retention

philpower retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law:

• Account and identity data is retained for the duration of your philpower account and for a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• KYC documents are retained for the period required by Philippine gaming and financial regulations applicable to philpower.
• Technical and usage data is retained in identifiable form for up to twenty-four (24) months and may be retained indefinitely in anonymized, aggregated form.

Upon expiry of the applicable retention period, philpower will securely delete or anonymize your personal data.

9. Data Security

philpower employs a multi-layered security framework to protect the personal data of Filipino players against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and philpower's servers.
• Encrypted storage of sensitive personal data, including identity document images and financial information.
• Access controls limiting internal access to personal data to authorized philpower personnel on a need-to-know basis.
• Regular security audits and penetration testing by qualified cybersecurity professionals.
• Intrusion detection systems and real-time monitoring for suspicious account activity.

While philpower takes every reasonable measure to protect your data, no online system is completely immune to security risks. You are also responsible for maintaining the security of your philpower account credentials.

10. Your Privacy Rights

Under the Data Privacy Act of 2012, Filipino players have the following rights in respect of personal data held by philpower:

• Right to be informed: You have the right to know what personal data philpower collects and how it is used — which is the purpose of this Privacy Policy.
• Right of access: You may request a copy of the personal data philpower holds about you at any time.
• Right to rectification: You may request correction of inaccurate or incomplete personal data in your philpower account.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to philpower's legal retention obligations.
• Right to object: You may object to processing of your personal data based on philpower's legitimate interests where your personal circumstances outweigh those interests.
• Right to data portability: You may request a machine-readable copy of personal data you have provided to philpower.
• Right to lodge a complaint: If you believe philpower has processed your personal data in violation of applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, contact [email protected]. philpower will respond to verified requests within thirty (30) days.

11. Children's Privacy

philpower is strictly intended for adults aged 21 and above in accordance with Philippine gaming regulations. philpower does not knowingly collect or process personal data from individuals below the age of 21. If philpower becomes aware that personal data has been collected from an underage individual, we will immediately delete such data and close the associated account. If you believe a minor has registered on philpower, please contact our support team immediately.

12. Cross-Border Data Transfers

Some of philpower's technology infrastructure and service providers may be located outside the Philippines. Where personal data is transferred internationally, philpower ensures that appropriate safeguards are in place — including contractual data protection clauses — to provide a level of protection equivalent to that required by the Data Privacy Act of 2012. philpower does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.

13. Changes to This Privacy Policy

philpower reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, philpower will notify registered players via the email address associated with their account and will update the "Last updated" date at the top of this page. Continued use of the philpower platform following notification of changes constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how philpower protects your personal information.

14. Contact Us & Data Protection Officer

If you have questions, concerns, or requests regarding this Privacy Policy or philpower's data practices, please contact our Data Protection Officer:

Email: [email protected]
Subject line: Privacy / DPO Inquiry

philpower aims to respond to all privacy-related inquiries within five (5) business days. For formal data subject rights requests, please allow up to thirty (30) days for a complete response.

If you are not satisfied with philpower's response to a privacy complaint, you may escalate the matter to the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph.

philpower operates in compliance with Philippine gaming regulations. For players aged 21 and above only.